Who is Kemat

Based in Belgium, KEMAT is a privately held company, founded in 1989 and the largest independent polybutene supplier in the EMEA region. As well as Polybutenes, they also supply Poly Alpha Olefins and Natural Oils. The company has recently increased its product portfolio to include molybdenum disulphide (MoS2) and 12-Hydroxystearic acid (12-HSA), as well as natural and synthetic rubbers, and fuel additives.

Aperçu KEMAT

DISTRIBUTION AND LOGISTICS SOLUTIONS

Working together with KEMITO (Sister company), Kemat is a full service provider offering distribution and logistics solutions. Jointly, they offer: repacking as well as tailor-made packing, flexible supply options, delivering polybutenes and related products in varying quantities throughout EMEA; as well as comprehensive solutions for all ISO tank needs and economical logistics. Quality products sourced from companies we trust and respect. From a simple spot delivery to a completely outsourced procurement solutio

Aperçu Kemito

Les gros problèmes

No software platform whatsoever in order to operate
Everything was worked in Microsoft Excel and Microsoft Word
No Identity
Old website without Lead connection
No tracking system for the shipping
Issues calculating products in stock
No reports
No link between the documents, emails, and customers
No tracing of activities of the back office employees

Notre solution

Logo creation
Comapany Identity creation
Full website creation from groundup with lead flow system connected to the CRM
Cloud Hosting for an ERP-CRM and Web page
Private email client server
Implementation of an easy use open source Document management using Group Office Open Source
Website re-design from ground up
Implementation of stock, billing, PO, SO, system using Group Office Open Source
Connection with Exact Online to export payments and Invoices
Interactive Map to manage customers visits for the sales team
Interactive Dashboard allowing the team track the stock and sales movement in their operations base

Results

Internal communication improvement
Leads recovery indepently of the contact time & day
Happy customers that can only communicate during non-working days & hours, they receive their response
Leads & customers permanent broadcast channel to announce departures, or pomotions