Études de cas Rocket Chat Les gros problèmes

Les gros problèmes

  • Frustrated customers calling on non-working hours
  • Overload of customer's calls
  • Lost of potential leads
  • Hard communication and coordination during the COVID19 with the staff & customers

Études de cas Rocket Chat Notre solution

Notre solution

  • Server Sur place et en sécurité
  • Rocket.Chat Pro Version
  • Direct support from RGW & not Rocket Chat
  • Website live Chat
  • RGW WhatsApp Integration with existing belgian number


  • Intenal communication improvement
  • Leads recovery indepently of the contact time & day
  • Happy customers that can only communicate during non-working days & hours, they receive their response
  • Leads & customers permanent broadcast channel to announce departures, or pomotions