A-Z Support

We provide support for your project as well as your end users and partners.

Basic A-Z Support

55htva / Per user / Per month

Our service includes.

  • 48hrs respond
  • e-mail channel
  • ticket channel
  • 10:30 to 12:00 and 14:00 to 17:00
  • Mon-Fri (ex Belgium Bank Holidays)

Standard A-Z Support

90htva / Per user / Per month

Our service includes.

  • 4hrs respond
  • e-mail channel
  • ticket channel
  • 10:30 to 12:00 and 14:00 to 17:00
  • Mon-Fri (ex Belgium Bank Holidays)

Business A-Z Support

150htva / Per user / Per month

Our service includes.

  • Hotline
  • e-mail channel
  • ticket channel
  • Dedicated 08:00 to 17:00
  • Mon-Sat (ex Belgium Bank Holidays)

Requirements


  • Teamviewer must be installed and available to our support and not monopolized by a 3rd party supplier
  • Supported Microsoft Windows License.
  • OS X Mojave or superior .
  • Linux Debian/Ubuntu based distribution.

responsive

Take a look to our Service Level Agreement

Don't waste your time without knowing what you are getting into


Read SLA